Frequently Asked Questions

 The cost of crime scene cleanup can vary significantly depending on a number of factors, including the size of the area that needs to be cleaned, the type of incident that occurred, the extent of the damage, and the location of the property. Sometimes Biohazard PRO charges an hourly rate for services, and sometimes we may charge a flat rate or a fee based on the amount of work that needs to be done.

If you are in need of crime scene cleanup services, it is important to get an estimate from a reputable company like Biohazard PRO in order to get an accurate estimate of the cost. It is also a good idea to check with your insurance company to see if the cost of crime scene cleanup is covered under your policy.

Yes, Biohazard PRO offers emergency cleanup services. All emergency cleaning is subject to availability. Biohazard PRO provides services on a first-come-first-serve basis.

When blood or other bodily fluids are present in a property or vehicle, the area must be properly cleaned and decontaminated. If you have experienced a traumatic event such as an unattended death, suicide, or homicide, professional cleanup services can help you with the cleanup process and ensure that the affected areas are cleaned and disinfected properly. In dwellings that do not have blood or other bodily fluids, but contain squalor, feces, spoiled food, and foul odors, it may be in your best interest to hire professionals such as Biohazard PRO.

Would you choose and trust the cheapest doctor to treat you for a deadly disease?

Most important, you want to make sure you aren't just hiring some regular cleaner. It is imperative that you hire a company that specializes in forensic cleaning like Biohazard PRO. Although you should always get estimates from multiple biohazard contractors, it may not always be the smartest choice to hire someone because they are the cheapest. Blood, vomit, feces, urine, and other bodily fluids contain bacteria, viruses, and disease that can cause life threatening sickness and even death, so why put you, your family, your employees, or anyone else at risk of contracting something like HIV/AIDS, C Diff, Hantavirus, and many more?

"An ounce of prevention is worth a pound of cure." -Benjamin Franklin

When blood or other potentially infectious materials are spilled in a home, school, or business, it is important to clean the area thoroughly. The biohazard remediation process involves cleaning and decontaminating areas that has been exposed to bodily fluids. It includes cleaning both visible and hard-to-reach surfaces, removing contaminated materials legally, and applying a hospital grade disinfectant. This process helps ensure that any remaining pathogens are eliminated and that the area is safe for occupants once again. Failure to professionally decontaminate potentially harmful pathogens in your property can cause severe illness, and even death.

It takes special training, required and regulated by OSHA, EPA and CDC, to properly handle any potentially infectious biohazard substances that may be present, such as blood, body tissues, and other bodily fluids. Also, proper training for bloodborne pathogens is an absolute must. A biohazard cleaning service company like ours can be very complex.

Aside from the physical and legal dangers of doing it yourself, you psychologically risk traumatizing your self or victimizing one of your employees. Our technicians not only have compassion and high moral standards, but we also obtain the skill and stomach for the job to accomplish a clean and decontaminated house or office, satisfying all your cleaning needs.

Every incident is different and while we can't guarantee your coverage, in most circumstances, your insurance company will cover the cost of biohazard remediation services. We can work with you throughout these stages, as well as be able to communicate directly with your insurance provider to make sure that burden isn't on you. We also offer direct billing to your insurance company.

All chemistry used throughout any of our cleaning services are specially formulated for cleaning and disinfecting. Some other chemicals are used as a bio modifier and can eliminate odors. The cleaning products we use are to aid in the cleaning process of our other specialized equipment, making our procedures extremely effective. 

Some of our most important pieces of equipment are a high powered truckmount for hot water extraction (HWE) and a commercial-grade pressurized dry vapor steam machine. These machines allow for very deep cleaning and sterilization and can be used to treat almost any surface without harming the surface itself while using it properly.

Another machine that we use is a commercial grade high-powered ozone generator that can deodorize and decontaminate. This is one of the main tools use during our odor removal process.

We use ATP testing equipment to verify that areas affected by biohazards have been properly cleaned. The test measures cell activity, including bloodborne pathogens. Only when the test registers zero RLU (registered light units) are we satisfied with the level of cleanliness and decontamination. This test adds technology, measurability, verification, and accountability to our biohazard remediation process. We are diligent and thorough because we understand that the health and safety of you and your family are on the line. The ATP tests are for company use only and do not certify any specific level of sanitization, disinfection, or sterilization for customers to rely on. All official disinfection certifications require third party lab-testing companies, which can be costly.

Let's break it down; the definition of "biohazard" (or biological-hazard) is defined as substances that pose a threat to the health of living organisms, primarily that of humans. This can include medical waste or samples of a microorganism, virus, or toxin that can affect human health. 

"Remediation" is the action of remedying something, in particular of reversing or stopping environmental damage. Biohazard Remediation is often the result of crime scenes, trauma scenes, unattended deaths, communicable disease outbreaks, industrial accidents, and other situations that require deep cleaning, disinfecting, or sterilization. 

Only trained, certified forensic decontamination technicians should ever perform the removal or clean up of blood or other biohazards. Federal regulations also require proper transportation, storage, and disposal of medical waste; violation of proper disposal can result in big fines and even imprisonment.